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What Exness Does Not Decide for You

A short list of the decisions nobody makes on your behalf, with the page that helps with each one.

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100+ instruments  ·  Founded 2008

Exness runs the account, the platforms and the transfers; it does not choose trades, size positions or promise outcomes. This page lists the decisions that stay with the account holder and points each one at the page that actually helps, so the boundary is clear before any money is involved.

Six things that stay on your side of the screen

Where each of these questions actually goes

The questionWho answers itWhere to take it
What should I buy or sell?No one, anywhere on this siteInstrument pages set out what a market is, not what to do with it
How large should the order be?You, from the numbersTrading calculator: margin, pip value and cost for a volume you enter
What will this trade earn?No oneRisk warning: outcomes are not predicted
Is the platform doing what I think it is?You, on a demoDemo account: repeat the action with virtual funds and watch the screen
Something on my account looks wrongSupport, to the account holderContact page: who can be answered, and about what
I cannot get into the accountYou, from the sign-in screenLogin page: what ends a session and what does not

Why the reverse list is the more useful one

A broker page normally reads as an inventory of what is on offer. The list turned around is shorter and more practical: it tells you which questions you will have to answer yourself, and therefore which skills are needed before the first order rather than after it.

Every line below has the same shape — a decision, the reason it is not made for you, and the page that gives you the material to make it. None of it is something to work around; it is simply where responsibility sits.

The one sentence that covers all six

Each item reduces to the same thing: the account is operated by the person who opened it. Support can explain a rule, a screen or a status, and it does not place an order, close a position or pick a volume. That is why the answer to “what should I do here” is never found in a chat window.

It also explains why every figure on this site is labelled indicative. A number measured this morning describes this morning. Whether it still applies at the moment you act on it is a judgement, and judgement is the part that was never handed over.

How to use this page

  1. Take the question you actually have, not the one a page title suggests you should have.
  2. Open the page listed against it and read the mechanics rather than the summary.
  3. Reproduce the step on a demo account before doing it with your own funds.
  4. Where the answer is that nobody decides this for you, write your own rule down and keep it somewhere you will see it again.

None of this is advice. It is a way of routing your own questions to the place that can answer them.

Frequently asked questions

Does Exness tell clients what to trade?
No. Instrument and market pages describe how something works and what it costs to hold; they do not suggest what to buy or sell. The choice of instrument stays with the account holder.
Who decides the size of a position?
The account holder. The trading calculator reports required margin, pip value and cost for a volume you enter, but the volume itself is your input, not a recommendation.
Is any figure on this site a forecast?
No. Figures are indicative and describe the moment they were measured. CFD trading carries risk and no outcome is predicted anywhere on the site.
Can anyone place an order on an account for its holder?
Orders are placed from the account holder's own Personal Area, terminal or app. Support explains screens, rules and statuses; it does not act on the account.
What is this site, if it is not the broker?
An independent information site about Exness. It is not the broker and not a financial adviser, and it does not hold funds or accounts.
Where does a question go if it is not answered here?
The contact page explains who can be answered and about what, the login page covers access, and a demo account is the place to test a step with nothing at stake.

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